Some posts about this problem lost traction and i don't want this topic to die, according to hotfix 4.0.0.2 patch notes, it did not fix the black screen (and by extension the broken UI/HUD) on windows 7, can we get an update if the exact cause of the problem was found or even a rought ETA for a fix? I paid for the DLC and the fact that i'm still here posting instead of playing it is a problem, that goes for everyone with the same problem, is this going to turn out like season 15 all over again?
https://youtu.be/LlqDeeQjd78 Reminder for those who are not aware of the problem.
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coming up on 2 weeks with ZERO information shared aside from the company tag line "we are investigating"... just figured id help out a bump this post. this is getting quite pathetic on their part. did they not learn with S15 that their quality testing should also including actually attempting to launch the game on all supported operating systems. a 30sec "test" could have found this issue well before the public found it upon launch. their narrow "testing" methods are the major issue here. i know people will cry about win7 just upgrade blah blah. but at the heart of it all there is an utter lack of actual testing to ensure quality and stability upon launch of a new expansion or season. their testing methods consist of file scanning to ensure file integrity and find corrupted or broken files. nothing about their quality testing includes attempting to launch the game with new files on multiple systems each with a supported operating system or console generation to ensure the game actually, uhmm idk, runs... and doesnt have a black title screen and menus replaced by tiny flickering text boxes flashing code jargen making the game unplayable in any aspect. it seems like such a simple thing, physically testing the game, but alas it seem like its either too difficult of a concept or they just straight up dont care anymore and this is a sly underhanded way to force people to upgrade against their will just so bungie can drop win7 from support... at the end of the day its a simple thing that could have been done and taken less then 5min of their time, but neglect and not learning from past mistakes have yet again come to slap us in the face. and to top it all off they have the stones to be silent and not communicate information and progress to paying customers in nearly 2 weeks now. come on bungie, yeah im talking to you guys not the forum mods who have nothing to do with bungie, please respond, please apprise us of the situation, please fix these problems before your product goes to market.