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I preordered the deluxe edition of witch queen and did not receive the guns or anything else. The only items I received was the emote, ghost shell, and emblem.
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#Help
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Did your payment go through for witch queen? Make sure the edition you bought was witch queen deluxe. if it is all correct, the sparrow might take time to come through, mine did but i eventually got it. Hope you get the sparrow Happy gaming :D