This forum is unable to help with anything related to the Bungie store. The forum and store are separate from each other. You need to contact the store Customer services regarding this. [url=https://bungiestore.com/pages/customer-service]Customer Service contact[/url]
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Oh! I do understand that, and have already reached out to customer support. I posted here out of curiosity around whether other folks experienced what I currently am is all.