Yesterday my steam account got hacked into and my destiny 2 account was banned. I lost all of my steam points too. Nothing on my account has changed and I'm wondering if there's anything I can do besides a ban appeal because I didn't do this. I've spent so much time and money on this game and I've never done anything wrong, someone please help.
-
Hi there. The Bungie forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. Please review the ban or restriction appeal contact form [b][url=https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction]found here.[/url][/b] [b][i]Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned.[/i][/b] For more information on Bungie's policy regarding bans and restrictions, please review the policy [b][url=https://help.bungie.net/hc/en-us/articles/360049517431]found here.[/url][/b] Also please be aware that deactivating Cross Save and unlinking the Steam account both require you be able to authenticate the login credentials. If the account is banned and appeal rejected, it cannot be authenticated and the Cross Save setup will be permanent. [quote][url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Banned accounts are ineligible to participate in Cross Save or alter already active Cross Save setups.[/url][/quote]