Your connection is obviously an issue. Use this time to improve your connection as much as possible before these restrictions become permanent. Dropping some info you how your network is preforming might help get some suggestions on how to improve from others on the forum.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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