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originally posted in: Aragula/bat/spinach
9/27/2021 4:52:48 PM
2
Thanks for reaching out to us. With the different error codes appearing, this could be an issue with your internet service provider. Below are suggestions that may help with your issue:[quote] [b]1.[/b] Use a wired connection rather than Wi-Fi [b]2.[/b] Quit any program or turn off other devices that are streaming [b]3.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clear your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url]. [b]4.[/b] Power cycle your internet router [b]5.[/b] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] [b]6.[/b] Follow our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. [b]7.[/b] Enable IPV6 on your router to see if that helps [/quote]
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  • Thank you for replying bungie. I have gone through the above and the entire advanced networking page on your website. The arugula errors still persist. Funny enough no other online game is causing issues. I know people who have gone through 4 different isp who have the exact same problem. It started with the recent season. Please look into this, an entire gaming community has effectively been stopped from playing destiny anymore.

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  • Hey thankyou for noticing the issue i would like to say we tried 6 different ISPs with Static ips UpnP enabled cashes cleared All ALG configuration disabled Ipv6 enabled every other game is working perfectly this issue never happened to us before the update for beyond light came out and now its actually going to be 8+ months since me and many others are suffering from this issue. Its so annoying now that i can barely play the game for 5 minutes. The thing i dont understand is im in a crucible game it works perfectly for me im in with a full bar killing fellow guardians and suddenly i get booted with error code arugula. I load up in a game again people can kill me but my bullets dont do any damage to them and i have a full bar. Secondly if u saw the video me and my friends were not being registered in the game and it elminated the round and gave it to the other team this happens alot in trials it happens in raids in every other activity yes ive read your article about firewalls and ip filters i have all of them disabled and it still doesnt fix Everything was fine before beyond light if u guys could please help us and our community from PAKISTAN, ASIA. IT WOULD BE VERY THANKFUL WE LOVE YOUR GAME WE ARE A PART OF THE AMAZING COMMUNITY YOU GUYS HAVE BUILT AND WE DESERVE SOME DETAILED HELP ON THIS ISSUE thankyou

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