Hi. thanks for your report. You may want to review our NIGHTINGALE article for more information.
Here are some steps you can take to try and resolve the issue:
[quote]
[b]1.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url].
[b]2.[/b] If that doesn't help, you may need to uninstall and reinstall the game.
[b]3.[/b] You may want to look over your console network settings to see if they match your modem's settings, such as IP and DNS addresses.[/quote]
English
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[quote]Hi. thanks for your report. You may want to review our NIGHTINGALE article for more information. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url]. [b]2.[/b] If that doesn't help, you may need to uninstall and reinstall the game. [b]3.[/b] You may want to look over your console network settings to see if they match your modem's settings, such as IP and DNS addresses.[/quote][/quote] Again I have tried all of this and NOTHING WORKS
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does that mean we lost our accounts
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[quote]does that mean we lost our accounts[/quote] No what it means is that Bungie is having trouble reading your last saved game and it thinks its corrupted but it's not I got lucky and after A WEEK of not being able to play it just magically worked