The reasons that can cause a restriction can be found here:
[url=https://www.bungie.net/en/Help/Article/11929#suspended]Why was I Restricted?[/url]
Restrictions for Connections:
1st 2 weeks
Each additional 2 months
If you believe the restriction was placed in error, feel free to submit an appeal on this [url=https://www.bungie.net/en/Support/Troubleshoot?oid=48629]Page[/url]. Please read all the info on the page before submitting the form at the bottom.
English
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I actually send a appeal but there is no response and i really want to play trials and get the pinnacles
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Only the appeal form can grant alterations to restriction, if they choose to
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Thx for the time good day :D