Okay Kellog bro this is ridiculous, bungie will have no fan base what so ever if this continues. The fact that the creators would rather pocket more money than to establish a customer support says alot. And even with "Mentors" such as yourself, i haven't seen you help not one person other than yourself by telling people theres no refunds and no support. I played D1 and D2 and I have to say I am very disappointed in bungie. You guys will never get another single dollar from me until an actual customer support is available. I've read over 1500 replys and the 10% that you do respond to, you aren't helping them at all, only explaining how greedy and selfish bungie is. For Example, people asking for refunds, they can't go to the retailer because YOU-BUNGIE ARE THE RETAILER! SONY IS A SUBSIDIARY OF THE PRODUCT BUNGIE SUPPLIES, THE REFUND SHOULD COME FROM YALL. I am so bitter at bungie and destiny all together. Good luck going bankrupt because if you expect people to keep paying your company that pays ur salary by buying expansions etc. you've got another thing coming. Sincerely-The People. And PS. Against policy or not it would be wise to show your bosses this message. Js.