Hi there. Records show 3 characters on your Steam account were manually deleted. If you didn't delete them yourself, I recommend you change your account password and enable 2-factor authentication to help secure your account. Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: * Restoration of deleted characters * Recovery of dismantled, scrapped, deleted, or otherwise discarded items * Recovery of mistakenly Infused items * Recovery of items lost due a Character's Postmaster being full * Recovery of items lost due to Player Inventories being full * Restoration of access to items or content gained through game sharing * Refunding in-game currencies on accidental purchases * Refunding Silver or transferring Silver between accounts or Destiny releases * Transferring items or characters between platform accounts [url]https://www.bungie.net/en/Help/Article/12211[/url]