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originally posted in: Cannot connect to servers
5/5/2021 3:34:40 PM
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Hi there. The "servers are not available" message indicates that there is a connection issue of some kind happening between you and Destiny 2. This may be an internet service provider issue. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] A wired connection is recommended to play Destiny, and if your connection is being used for other things when playing the game, such as streaming, it's recommended to quit those programs. [b]2.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url]. [b]3.[/b] Power cycling your internet router [b]4.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]5.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [b]6.[/b] [url=https://www.bungie.net/en/Forums/Post/253755591?sort=0&page=0]This player found a solution that involves installing new network driver[/url] [b]7.[/b] You may want to change your DNS server on your console to Google's Nameservers (8.8.8.8. and 8.8.4.4.) [b]8.[/b] Contact your internet service provider to see if there are any issues with your connection. [/quote]
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  • I have tried all of these things already. Still cannot connect. There is no "servers not available" error - it literally just hangs on "Connecting" and spins indefinitely. The issue is not my Internet connection, it's your servers.

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  • Yeah i got the same probelm, after this reset its not playable :(

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  • LOL OK I had to set up a mobile hot spot WiFi on MY DAMN PHONE and somehow that worked - I then logged into orbit, turned off the hotspot off, and it was fine. Fix your damn servers, Bungo

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  • The fact that it worked that way confirms that it's down to your ISP/Network configuration/Network devices.

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  • This has never been an issue with my network in the years I've played the game, and I don't have issues connecting to any other game company's servers, so not sure why my setup is the problem

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