Pikachugameing(on steam) never logged in before and it said his account was permabanned, he bought all of the DLCs and never got to even play..., he sent an email for a complaint and got no response. How do we fix this???
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Your buddy has 2 days worth of gameplay back in Dec before they got banned. Maybe they forgot to tell you about their old banned account when they started the new one? Ban evasion...not a good look