Clearing your console’s cache fixes lots of problems.
Doing this a least once a month on consoles is recommended.
Close console
Unplug from the wall
[u][b]Leave unplugged for a full 5 mins this is very important[/b].[/u]
Plug back in and restart.
Place some kinetic and energy guns into your vault then try again.
English
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I have moved all my weapons to the vault , so I have no weapons equipped and it still does not let me collect them
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Thanks for reply , other items in postmaster work fine it it is just two specific guns that do not work the igneous hammer they are a primary weapon other primary weapons transfer but not these two
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Igneous hammer is an energy weapon, do you have available slots there?
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All weapon slots empty kinetic, energy and power moved everything to vault still will not transfer
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Are you trying to transfer them with an app or in game? Sometimes items get stuck in limbo, they normally end up in your vault after a little while.
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I have tried both
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My only suggestion would be to log out of the game, clear cache if you haven't already, give it an hour and then try again. Sorry, but that's all I can think of. Hope it gets sorted.
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Thanks