Hey,
Are you unable to pick up the quest from Xur, or does he not have the quest at all?
English
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He doesn't have it
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Then you've either already done your completion for the week, or your character still has the quest. If you turned in the quest and claimed a cipher today, then you will not be able to pick up the quest again until next week. If you've previously abandoned the quest with a character, then you will need to complete that quest before Xur will give that character another one. As the quest currently does not go to the quest archive, this can only be done using a different character.
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Last week I've tried to take the quest with another character and I abandoned it and now neither that character can get the quest. So now I need to complete it with another character right?
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Yeah, if you've abandoned it with both your characters, you'll have to create a third and complete the quest with that one. If you turn it in before Xur leaves on Tuesday, then Xur should have the quest again for your other characters next week.
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Thanks a lot for the help. Have a good day.
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it isn't anywhere I also checked quest archive