The forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction.
Please review the [b]Contact Form: Appeal Ban or Restriction article[/b] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url]
Please note that, as mentioned in the article, there is [u]no guarantee[/u] for a response, nor is there a guarantee that your ban or restriction will be overturned. Additionally, requests for additional information, such as the reason for a ban, will be disregarded.
For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].
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I have the exact same problem and I've sent in an appeal, I was just wondering if there's any way I can find out the exact reason for the restriction so there's less confusion?
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Understood. If they respond, what is the expected response time?
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First they have to get through any forms that came before yours (they only go through them during normal business hours Pacific Time), and then if they respond, they will do so after investigating the reports and data that lead to the restriction. So there really is not an expected time that can be given.
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I appriciate it. Thank you and merry Christmas