{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
12/10/2020 5:55:26 AM
5
Howdy!
This sounds like a connection issue of some kind is occurring, and could be an internet service provider issue.
Below are suggestions that may help with your issue:[quote]1. Use a wired connection rather than Wi-Fi
2. Quit any program or turn off other devices that are streaming
3. Clear your [url=https://www.bungie.net/en/Help/Article/12539]console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335] verify the integrity of your game files[/url].
4. Power cycle your internet router
5. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url]
6. Follow the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type.
7. Enable IPV6 on your router to see if that helps[/quote]
English
-
Edited by Joe Qel Droma: 12/10/2020 6:00:07 AMI have tried some of these out with no success. I will try calling my service provider about them, but I did not have these problems prior to the beyond light update. If these issues persist, is there anything that can be done? I do not want to be banned for somthing I can't control. There is only 1 option for Internet where I live so switching is not an option unfortunately..
-
you can perform internet performance tests on your own. speed, latency (to seatle, wa) and packet loss tests can all help point you in the right direction.
-
Gotcha. Anything I need to look for specifically? Im not well versed in network things.
-
Speeds, obviously higher is better, but for a min I would shoot for at least 5M up and down if you have multiple devices as D2 can use upto 1M up/down by itself. Packet loss 0 is ideal, the lower the better as loss in packets translates to loss of instructions/movements for your character and others, latency, again lower is better sub 20s is ideal.
-
I do live in Europe for work, will that affect anything?
