Hi, I was hoping someone could help me on here because I don't know where else to go. Yesterday I got on for iron banner and the servers were bad. I turned in 2 eververse engrams. Open one and it was an exotic emote, I go to turn the second one in and it kicks me off. I go back on and I did not get the exotic or my other eververse engram. Just says I claimed them from my gamepass but they are not there at all. I paid for the gamepass just for it to take stuff away. Can anyone help please?