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12/9/2020 9:10:13 AM
8
Howdy!
Try restoring your licenses, as this may solve the issue – here's a quick guide:
[quote]Go to Settings > Users and Accounts > Other > Restore Licenses. Select Restore and wait until the operation has been completed, then try accessing your content again.[/quote] ([url=https://www.playstation.com/en-us/support/games/restore-licences-playstation/]Source[/url])
English
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Edited by Carl_litros: 2/10/2021 6:42:25 PMHi, maybe someone can help me, i have the exact same issue, i bought the beyond light + season, but cant access any of the seasson rewards or addons, I tried restoring the licenses (on PS4) but still the same issue evidence of purchase: [url=https://imgur.com/a/Yf62Apf]evidence[/url]
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That sounded so promising, thank you, alas it did not work.
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Okay! Have you checked to see if you purchased the correct version and if the payment went through? [quote]Go to Settings > Users and Accounts. Select Account > Payment and Subscriptions > Transaction History. Select the account that you want to view transactions from. Select the transaction date range and select Next. Select a transaction to view the details.[/quote] Can you possibly upload a screenshot - excluding any private information, of course - of the purchase of Beyond Light + Season Pass.
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Edited by yung_octavious: 12/9/2020 3:04:46 PMThere is me buying Beyond light with the season pass, and here is me still being prompted to buy the season. I have restored licenses and that did not resolve the issue: https://drive.google.com/file/d/1shfZtCg-7OAHBGk8KiWNM9jcz70zyP6c/view?usp=sharing https://drive.google.com/file/d/11Hf1Rgxz-K8zOBhN9IBDpvRi1LAWzEM6/view?usp=sharing
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Edited by XioN-2kx: 12/9/2020 9:32:54 AMYeah of course, link in the link box. Thanks [https://ibb.co/NKdJwDq]
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Thanks! I'll ask a few questions about it to some people, see where it leads.
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I am having the same issue. I purchased beyond light + season was able to access it right after I bought it but recently it’s not showing any access to beyond light or the season. I’ve restored my licenses. I’ve redownloaded the game. I even contacted PlayStation store support. They couldn’t do anything for me and said I needed to contact bungie. I have my confirmation email and order number of the purchase as well. Please help. I’d like to play the content I paid for. Thank you
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I do not have my ps4 anymore so I can try to log in through that either.
