I'm playing on the Xbox Series X with Samsung Crystal UHD TV. How can this issue be resolved?
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#Help
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Ok. This is how I got this fixed. Apparently when you play through a monitor and change the brightness this settings remains when you go to a TV. Then on your TV you cannot reverse those changes. You need to connect a monitor and reset the brightness to 4 or 3. Then go back to TV and now you will be able to configure the HDR settings. This fixed came from a friend and was tested on two different consoles. Go and try now