I'm here 3 months later, trying to cross save again. Now when I try to authenticate either of my accounts, it doesn't authenticate, the button just stays yellow forever. I've tried a new browser, doing it through my phone, deleting cache and cookies, un-linking and re-linking, and nothing is working. Please help me it's bad enough I have to pay for all the dlcs again.
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Have you reached out to the appropriate platform support teams to validate that you are using the correct credentials for your accounts?