It's 10 wins and you have had enough since the release of Beyond Light to have completed this step (if you were already at 3 coming into the release)
Have a bump for awareness.
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but I think the 30% wins is bugged, because it said 30% before I won 2 more games, and it continues to say 30%. I am sorry for not mentioning that earlier. Also "have a bump for awareness", dude, I need support, not a father figure right now.
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They were trying to help by raising your topic to the top of the page, thus increasing the likelihood that someone who can do something about your issue will see. There's no need for the attitude.