You have no real experience with doing this. They have asked for you to do certain steps to isolate certain issues. Yourself and myself have our own opinions on if it will work, or is right.
Provide your specs to them like everyone else if you have major issues. Then hopefully something will get done.
Just being "that guy" that moans like a child doesn't help the issue.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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