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11/18/2020 11:40:22 AM
3
Still haven't received my deluxe sparrow and ornament
I bought the deluxe edition and haven't received my sparrow or ornament, this happened for forsaken as well and still haven't received those items either, can i please get some assistance in receiving my items i paid for, or can i be reimbursed since its not there. side not: i had to buy my season pass as well; i game share with a friend and we both bought it because we wanted the items, but hes the only one with them.
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14 RepliesEdited by Grammsay: 11/18/2020 11:46:21 AMHowdy! Please try the following. [quote]• XBOX players who pre-ordered Destiny 2: Beyond Light need to highlight D2 on the Dashboard, click "Manage game & add-ons" and install the Beyond Light items in the "Ready to install" area. [/quote] Additional informative edit: If that doesn't work, please do the following: [quote]To view your purchases, press the Xbox button (xbox logo) to open the guide. Go to Profile & system > Settings > Account > Payment & billing. Select Order history to view your purchases.[/quote] If it tells you the transaction failed, reach out to Xbox Support, and get their help. If they tell you to contact Bungie (and only then) use this: [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13657]Self Help > Missing Silver Contact Form[/url]. Please make sure to read the "Vital Information" part!
