Please fill out the form at the bottom of the page here: https://www.bungie.net/en/Help/Troubleshoot?oid=13657 .
Keep in mind that Bungie goes through the tickets in the order they're received and generally can only go through them during regular business hours, so your ticket may take some time to get to.
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I've since received a response and was told, in short, that silver can't be refunded once spent. This is rather frustrating, as I've effectively paid twice for the same thing.
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Edited by Nevan Nedall: 11/14/2020 10:59:00 AMThanks for the response, I've filled in the forum as mentioned.
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Filled out this form. My question was not answered because accoring to bungie it was not related
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Edited by Nevan Nedall: 11/14/2020 10:52:21 AMReplied to the wrong thing.