Hi there,
Thanks for your report. We're currently investigating this issue.
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I would really appreciate some sort of update as well. I haven't gotten to even start the campaign and as much as I try to avoid spoilers its getting really hard to because everyone else is so excited to share all the stuff they've found in Europa so it feels like I'm getting left behind :(. I know you all are working on it and I'm doing my best to be patient, it just really sucks to be in the dark :(
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Starting to get really frustrating when you pay 69,99€ for the deluxe edition and you can't start the campaign. Communication of an estimate is key in this situation, the season is kicking off and the raid is just beyond the horizon. But the most important part is the experience of new content with friends, for a multiplayer game having problems so you can't experience with each other is just simply put disappointing and sad.
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Are you able to provide an estimate as to when there might be a fix implemented? Can we expect one by next week at least? It feels awful knowing (and not knowing) that the Seasonal content is kicking off soon while I haven't even been able to start(/experience) the campaign yet :(