Are you collecting the hidden orb or trying to use one of the ones you get from killing the knights?
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we go to the hidden orb thats on the floating platforms
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If you're playing on Xbox, can you please record a video using the Record option on the Xbox One of you doing the run through to the door?
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https://gamerdvr.com/gamer/generalhoges01/video/115273989
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Edited by ADragonWithin: 11/5/2020 7:14:35 AMThere are several doors along the right side; have you tried them all? I believe the one you need has a bit more decoration around it, but my memory may be misleading me.
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Thats not the correct door. There is a door the same area, both look the same though.