A while ago I claimed the Poultry Petting Exotic Bundle Drop, The Prospector Exotic Bundle Drop, and The Cerebral Explosion Exotic Bundle Drop, but I don't have any of them in-game.
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I have the same problem. Both of my accounts are linked ( in twitch prime and my bugnie account) and when i go Amanda Holiday there's nothing there to claim(even when i claimed it in twitch prime).