Hey there! Please refer to [url=https://www.bungie.net/en/Help/Troubleshoot?oid=49401]this article[/url] for more information on your issue. If you still have not received your emblem and cannot find it, please fill out the contact form at the bottom of the page. Double check all inboxes before you submit the form. Note: Bungie goes through these reports in order that they receive them, and only during normal business hours Pacific Time.