Hi there,
Thanks for reaching out. Could you message us directly, do not post as a reply, a screenshot of the email so we can take a look? Imgur or Twitter links work best.
To clarify, is the email telling you not to use your code at all?
English
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https://mobile.twitter.com/GalaxyGamer6503/status/1318475021891809280 Here’s the link you wanted.
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Hi again, thanks for the screenshots. Potential issues surrounding early code redemption have been resolved, and you are safe to redeem your game code. If you encounter any issues, please let us know.
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Ok, thank you
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It says, “To avoid account lockout, do not attempt to redeem code until November 10th, 2020.” I just want to know if I’ll still get the pre order bonuses from it, and if it’s safe enough to use now?