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9/28/2020 3:13:25 AM
2

Loss of Important/Rare Items in Mailbox Due to Blue Engrams I Intentionally Avoided Collecting.

Last week during double nightfall loot, like a lot of other players, I played through the Nigthfalls a lot, completing over 25-30 runs (which is small compared to most others). I turned all the Prisms I could into Shards, then I maxxed out on Prisms, leaving a stack of prisms in my mailbox for safe keeping. Yesterday, I was running a Prophecy encounter over and over to try and get a particular item/roll to drop. I eventually received a message saying my mailbox was full and I should return to clear it out, only to find that it had already cleared out all my 'safe kept' items, and replaced them with meaningless blue items. I understand the game warned me, but the warning was already too late and it automatically deleted countless hours worth of resources for a blue I don't want. Is there a way to get these items back? Knowing that the mailbox does not keep items if superseded with random drops, I will immediately Masterwork some items to clear up space in my inventory. If anyone could help me with where I could possibly appeal for this would be really helpful. Thanks in advance to anyone who can help.

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  • Edited by TheHaraamPolice: 9/28/2020 3:15:24 AM
    Hey there! The postmaster is not to be meant as storage. You need to grab your items if they are important. Bungie does not replace in-game items that are lost, discarded, or consumed. ([url=https://www.bungie.net/en/Help/Article/12211]Deleted Item and Character Policy[/url]) [quote][b]Bungie does not provide the following services:[/b] [...] Recovery of items lost due a Character's Postmaster being full[/quote]

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