Is your issue that the loading screen never reaches character selection?
English
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Correct. I've taken all the usual troubleshooting steps multiple times and the character selection screen does not load.
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Have you attempted reinstalling the game?
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I have not and I would like to avoid this if at all possible it takes a very long time to install and my play time is limited as it is.
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It is possible it is a file-based issue that will be solved with a fresh install.
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clear your consoles cache. unplug the power cord for a full 5 minutes. while waiting, reboot your modem/router as well.
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I've done this at least twice.