Same problem as OP. Same Sit as well regarding scanning this in the past. The item on the desk doesn't even appear scannable like every other item in the game (with the white grids on it if its possible to scan). I am playing on PC btw.
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Edited by Orb Generator (ADEPT): 9/23/2020 1:50:53 PMsame here used to play on console before i switched arround 3 years ago ive watched streamers get the prompt in the bloody doorway soooo idk what the problem is