Just being negative doesn’t make the feedback poorly thought out or invalid. If Bungie were smart they would pay more attention to the feedback on this forum because it’s honest. The customers that don’t communicate will be satisfied with anything because they aren’t invested in the game one way or the other. They’re going to play until something else catches their eye and be replaced by someone else who doesn’t really care. The people here tell them what’s good and what needs to improve. I don’t agree with all of the feedback but Bungie isn’t even interested and that’s about as tone deaf as you can get. Cozmo or one of the other community managers should have responded to this thread and tried to get to the heart of the issue through IM. You know the didn’t. That’s foolish.

I meant negative as in toxic with the typical responses you see. I guess I couldn't think of the word until now :). Agreed that feedback is a mixture and will always be that. You're right they should be more involved in these forums. It almost seems that its a ship without a captain at this point but has some weird overseer that doesn't let things like that happen. To be a fly on the wall in that place, could only imagine what happens

I’ve thought for a while now that Bungie only maintains this forum in order to quarantine the negative feedback. They participate more actively in safe spaces like the reddit where negative feedback is silenced. They really only respond to the community when the frustration starts to boil over and into the broader community.

I never thought of it that way but you're right. It does seem that way

It doesn’t stop me from making an ass of myself regularly though. I keep hoping I’m wrong.

See we aren’t that far apart.