Hey there! Bungie will not be able to assist you with this.
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Your icon is Master Chief meaning I am on the right forums for help for the Halo games.
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They do not make them anymore nor can they fix the bug.
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But this is the Bungie games help forum. Meaning they can help me with bugs in the game they created.
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Sorry they cannot. You have to go to website Aya mentioned and ask there.
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What do you mean they can not? They made the game and I could not get help from people who did not create the game. Bungie created Halo Combat Evolved and so they can help me with the bug in their game.
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Epic troll