JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline tomorrow for scheduled maintenance. Please stay tuned to @BungieHelp for updates.

Help

Help us help you.
6/12/2020 3:40:24 AM
2

Post-Patch issue receiving silver for arrivals bundle

Fact: cross save using Xbox characters on steam, if you want more silver you purchase from steam. Knowing this, I always buy DLC on steam but it won’t reflect when playing Xbox characters on steam. You must purchase through Microsoft. I end up buying mistakingly from steam first then Microsoft later. I did this with the arrivals silver bundle. Upon the secondary purchase through Microsoft, Rahool presented the emote. No silver. Bungie you reported on twitter that this was fixed by logging out and back in, but it did not fix for me. While waiting for your fix, though.. I got impatient and purchased 30$ silver through steam and spent over half of it on various ornaments. When I saw the update about the fix, I attempted but my silver quantity did not change. To be sure of my sanity, I counted up what was spent in eververse vs the total silver acquired from the 30$ purchase and I am not mistaken. I do not expect the arrivals bundle to deliver 1000+700 two times, because I know this qualifies as DLC and would apply to each respective platform used. What I am looking for is the single purchase via Microsoft to appear, I mean I did receive the emote so it was undeniably the correct account. Please review my silver purchases on Tuesday and my eververse purchases since reset that day. No rush, I understand there is a million things you guys are doing I thank you so much for everything including and especially acknowledging the controller sprint cancellation, the fix will be a life saver!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello. Thanks for your report. Please fill out our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13657]Missing Silver[/url] contact form and we will look more into your issue. You need to be signed into Bungie.net when filling out the form.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • it is reflecting correctly, cancel this i went and reviewed my purchases and i was wrong and totally missed the deposit of 1700 in the midst of things

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon