Hi there,
Thanks for reaching out. Is it currently only showing as unavailable in your collections or to equip as well?
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both, thank you for the quick reply.
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Hi again, did you make sure to claim and unlock the ornaments from your previous Season Pass? If not you can do so through the link below. https://www.bungie.net/7/en/Seasons/PreviousSeason
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This was this issue, is there a link like this for other previous seasons as well? I have alts that never redeemed the ornaments for season of undying
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Hi again, unfortunately you are only able to claim ornaments from the previous Season Pass if they were uncollected.