Sounds like you got "store credit", not a refund.
I'm glad Bungie did something for fans suffering from a crippling error, but I didn't pay silver for my pass. I paid real currency for the Shadowkeep Deluxe edition. They gave you something that would only be useful in their game.
They didn't have to give you anything, so the gesture is nice either way.
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Edited by Vertillian: 5/30/2020 3:56:26 AMLol, true. "Bungie gave a store credit" didn't have quite the same ring to it though 😉