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4/30/2020 2:45:27 AM
1
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How can I fix the issue with my shadowkeep not registering that I have it. I've beaten the campaign, have exotic rocket launcher, completed lore, have a sparrow from that expansion, etc.
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If this content was purchased using the same account you are attempting to play with, please try restoring your licenses. https://www.bungie.net/en/Help/Article/12181
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I did that, still nothing. I had to repurchase it. I can't use my sparrow because it's telling me I need the pre order. I've already purchased the pre-order and could play rise of iron... I purchaded it again because it seems not one person can help me. I'm clearly frustrated. I've supported you guys and all I'm asking for is some support back. My gamertag is Mr_G-CoMmAnDeR.
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TuxyDohDid you hear that? - old
What you are dealing with is a licensing issue. The best way to fix it is by dealing with the store support. They not only control all licenses but they can see your account's purchase history so the can make sure you are being properly credited with the licenses your account should have. -
The store support of bungie or Playstation? I've gone into my ps4 and restored the license. I will look into it. Truly hope this works and not be yanked around.
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TuxyDoh
Did you hear that? - old
PlayStation controls the licenses -
Okay, will keep you informed. Thank you for the help thus far.
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Couldn't play*
