Allo there,
Try the troubleshooting steps in the link below. If that doesn't work then there is a contact us button you can fill in.
https://www.bungie.net/en/Help/Troubleshoot?oid=13657
English
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Edited by HiveFleetAbyss9: 2/13/2020 10:24:10 AMThank you was mid game reset when you replied this has resolved the issue. 🙂