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2/5/2020 6:42:00 PM
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To clarify, the number you found is for a PlayStation customer support.
As for your cross save, you can fill out the contact form found here.
https://www.bungie.net/en/Help/Troubleshoot?oid=48099
English
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Yes I looked at that and I realized I bought the battle pass for my PlayStation but now I have no progress because I can’t disable cross save is there a way I can get my ps4 progress back even tho I bought silver because that will make me stop playing I want to play on my 900 titan Iv been working on it a lot and I spent money I want my progress back
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As I mentioned, I’d you’d like to disable cross save, you can fill out the contact form I linked.
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Yes I read through it but I do not see where I can fill out a request it just takes me right we’re it says I can’t disable it for 81 days
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Edited by Kell of Kellogs: 2/5/2020 6:52:26 PMAt the bottom under the big header [b]Contact Form for a cross Save Issues[/b] there is a button that says Contact Help.
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How long will it’s take to disable it and is it possible to have my pc character on ps4 as well as my ps4 character so I can play both?
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Bungie goes through the forms manually so it may take a couple days or more. No it is not possible to merge accounts. You choose one account at a time and your other accounts are placed into storage. When cross save is disabled, each platform has its own account.
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How will I know they have done it
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I’m not sure if you will get a reply but you can check in game to see if cross save is still active.
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It’s is
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Then you’ll just have to wait.
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How do I get the helm of saint-14 I bought the ordamnet thinking I could use it on nay exotic helmet but I can’t so that’s 10 bucks down the drain till I get it
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The helmet is a random drop.
