I am sick and tired of trying to get help from Bungie but if I want my content or money back then I have to keep on making the attempt. THREE MONTHS of trying to get a response. Nothing. I tried Bungie help on Oct 3 with my shadowkeep digital deluxe edition not giving me the emote and ghost shell. NO RESPONSE. I have tried since then but zilch. I don't know if it was the installation error that caused the problem, but I ended up fixing it myself. Since the content, I was missing from year 1 never getting fixed even though I tried contacting Bungie. But when it came time for the dawn content and I had to reinstall d2 with everything else, it didn't give me access to my season pass, some of the D2 content went missing from my storage. I lost my temper after that. I contacted Bungie Help multiple times and got no response. Not that they listened when I was polite. So glad I took a screenshot of my content before reinstalling everything. Let me just say this once I DON'T GAME SHARE! Also on the GameStop email it said Shadowkeep Digital Deluxe Edition as did the 60 dollar plus price tag. I want it fixed or MY MONEY BACK!