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10/17/2019 10:18:51 PM
1
Hello,
Thank you for your report. Season Passes are bound to the first Destiny account that a player logs in with after their purchase, even if no characters have been created on it yet. For that reason, we urge all players to set up Cross Save prior to purchasing Shadowkeep, if they intend on playing with characters from different platforms.
Players who applied their Season Passes to an unintended Destiny account for any reason will still find that their Season Passes are available on those characters if they ever choose to log in with them.
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[b][i]I already know[/i][/b] that the season passes will still be found on my unintended account. The problem is I want it on my intended account. So there is no active investigation for my issue? Even if it's currently impossible to transfer season passes right now, I would like Bungie to please find a way to make it possible. If I were to log onto those characters on my Xbox, I won't even have Forsaken or Shadowkeep. I would have to pay $25 for Forsaken + $35 for Shadowkeep + $60 for Xbox Live to get what I had already paid for. In addition, the season pass that comes with Shadowkeep won't even be added to my Steam account - it would be added as 1000 silver to the unintended account. I am not willing to pay $120 and lose 675 hours of playtime to play on my Xbox account like you suggested. My other option would be to pay $40 to reacquire the season passes which would be a total of $100 for expansions that other players paid $60 for.
