Allo there,
You should have got a package to open in your consumable inventory. Have you opened that?
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Three years later and this response just helped me. I couldn’t find my new stuff for the life of me. Thank you very much sir!
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Welp just realized what it is. Turns out I can't read and it's not an ornament for the exotic I thought it was. So I bought an ornament for a different exotic I don't use so obviously it won't show up. I'm an idiot. I assume a refund isn't possible?
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Sadly not as you've now opened the box. I'm glad it's partially sorted though.
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I figured as much.
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I have. Checked the appearance tab for the exotic, but nothing is showing up.