JavaScript is required to use Bungie.net

Help

Help us help you.
10/10/2019 3:04:21 PM
0

Disconnection issue in the first mission "A new light"

I am a new player but I can't complete the first mission. I can play the first mission "A new light" (situated in the cosmodrome) until the robot tells me to go find the jumpship. I then follow the quest markers and leave the multiplayer area where we fought the 6-legged tank. In this new area where the jumpship is supposed to be hanging down from the cealing there is 1) no loot crate 2) no enemies 3) the jumpship is not there. I then proceed to look around the area for about a minute after which I get disconnected with the message "you have been returned to orbit, please try again", if I try to leave the area again then I get instantly disconnected with the same message. The error code is "cabbage". I also disconnect if I stay in the multiplayer area, it just seems to take more time until it happens. I am playing on a decent gaming laptop (Aspire V15 Nitro with intel core i7 and an Nvidia geforce GTX 960M), I play the game with all settings on low and a resolution of 1280 720 in order to get stable 60fps (framerate capped). I am connected to my router with an ethernet cable, I never have connection issues in any game (csgo, overwatch, league of legends). My internet speed with the Ookla speedtest is 9ms ping, 47.5mbps download and 3.84mbps upload. Message me for additional information/testing, i would really like to play this game with my friends.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon