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7/29/2019 12:36:10 AM
4

Recovering old BNet account - Can't find the old profile?

Hi all! I recently decided to recover an old gamer tag from the Halo 3/Reach days. The account is Luna Knightt and has been a bungie.net member since June 2011. I'm running into a potential problem with using that account on BNet again, however. When I sign in with Luna, the site asks "Is this your first Bungie.net Profile?" to which I say it's not. On the next screen it only has options for logging in with Playstation or Battle.net. I'm pretty sure this account was previously a Bnet profile using strictly email/password for authentication and not even Microsoft auth. Is there any way to ensure my Luna Knightt login can remain tied to the original Bungie profile? Screen 1: https://i.imgur.com/cPVJTGI.png Screen 2: https://i.imgur.com/1T09gNl.png Luna's BNet profile: https://www.bungie.net/en/Profile/254/2977967/Luna%20Knightt Thanks!

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