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#feedback

Edited by CHarrisonUK: 5/31/2017 5:30:36 PM
2

European Bungie Store

Dear Bungie, Please consider opening a European based store, or distribution centre. I think many may be discouraged from purchasing from the Bungie store because it is based in the US. Personally, I have not purchased items before because of this reason. However, when Age of Triumph rolled around I decided I would cough-up and get the t-shirt! Whilst I was there I also fancied getting some of the class logo pin badges. So annoyance number 1 is that you can't order other items at the same time as the t-shirt. Thus I had to make two orders, and pay postage twice. I would have been more than happy to wait however long to receive them in a single parcel. I almost aborted the whole order here just because of this. Annoyance number 2 is that, because they are shipped from the US, I've received a card through the door as I have to pay customs duty and the Royal Mail handling fee. I assume this is for the pin badges because they were shipped first. But the customs charge and handling fee comes to about 25% of what I paid in the first place. I can only assume that the same will happen when my t-shirt gets here too. Except if they were in the same parcel I would have been charged once. And if they had come from the EU or UK I wouldn't have been charged at all. And they would have got here quicker. [i]And I would consider placing more orders in the future, which I won't be doing any more.[/i]

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