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Edited by Ecomeister: 7/9/2018 10:10:09 AM
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Errorcode SAXOPHONE

Hello, I recently bought Destiny 2 as I thought it's a great game.(I have never tried the trail version). I bought the normal game. ( and I am not running an old version) However, every time I try to start the game I get greeted by the error code saxophone. I have tried: * Uninstalling battle.net, Destiny 2 and deleted all cache. and installing it again. 1. Completely uninstall both Destiny 2 and the Battle.net application 2. Delete the following local cache/settings directories: %APPDATA%\Bungie\DestinyPC 3. Reinstall both Destiny 2 and the Battle.net application * Run battle.net and destiny 2 as Admin * Checked if the game was on my account * restarted my computer * Restart battle.net * Lounch the game using the .exe file in the folder * I checked if i had any virus scanner or any other software on my pc that could have blocked it * turned of windows devender * Tried to start the game during the free trail weekend * Scan and repair * made sure it whas in my purchase history What worked: Lastly I tried playing it on a different pc, on which it turned out to actually work, but as that is not my main pc I'd rather not play it on there. I really hope someone here knows how to help me. With kind regards.

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  • Hello, and thank you for your report. Here are some steps you can take to potentially solve the issue: • Delete the following local cache/settings directories: o %PROGRAMDATA%\Battle.net o %APPDATA%\Battle.net o %LOCALAPPDATA%\Battle.net o %APPDATA%\Bungie\DestinyPC (I see that you've done this one already, but I would recommend trying all four together) [b]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny, etc.[/b] The directory names above are actual paths that can be used in Windows Explorer. For example, if you enter "%PROGRAMDATA%" in the Windows Explorer address bar, it will automatically take you to C:\ProgramData (default), which is a hidden directory. Let me know if this does not solve the issue.

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