Wait... you think players like the one above are leaving because of things like Tower black screen or missing tokens when creating new characters ?!?!?? 😂😂😂😂😂😂😂😂 Yes... I did read the TWAB. Even went as far as going back to it on the off chance I missed an entire section.... I’m sorry please point out where exactly in that vapidly amateurish piece of comms they addressed ANY of the following: - 4v4 only PVP, teamshooting meta, inability to select game mode, absence of Private matches - Restrictive infusion system, vendors who do net sell gear, completely-RNG driven progression / gear acquisition, completely broken economics, useless currencies piling up and tokens as the only form of activity reward - Absence of content-replayability value due to lack of worthwhile endgame - Duplicate (or quadruplicate) drop issues (especially with exotics and Raid gear) compounded by unpopular fixed rolls direction - Bullet sponge strike bosses and nightfall timers, all nightfall modifiers (but one) destined to punish / hamper players - Puzzle/labyrinth raid with bosses or loot - Nerfed supers and power weapons, and duplicated primary slots that are incredibly boring for PVP and PVE; overly simplified class skill trees - Dumb shader-as consumable system where no one ever changes shaders because it burns too much glimmer (the bunghole fun-police needs to exert is influence to what colour we feel like seeing on out gear...) - Absence of collectible kiosks compounded with extremely restrictive vault space; vault sorting options that are more rudimentary than third party apps. - Absence of communications / social features (felt especially hard by the PC base), still no matchmaking for nightfalls or lobbies for raids, and a broken and punishing (that word again) ridiculous “guided games” system. - Broken Trials / Competitive PVP matchmaking. - Absence of grimoire or dead ghosts or any form of in-game collectible lore - Absence of proper acknowledgement of basically ANY of the player grievances above. Does the TWAB even mention a single of these issues???? Nope... Because the issues above are why players like the OP are leaving in droves. And because week after week, bungles horrible amateur comm pieces fail to address these issues. So nice try with your “not trying to defend anyone” approach but that is pretty much, once again, all you are doing.