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9/15/2017 5:24:24 AM
1

###Platforms.None### Error Message?

Is there a fix for this message when attempting to redeem my promotion items: "You required a linked ###Platforms.None### account in order to perform this action." My XBL account is linked, and has been linked for well over a decade now. I also can not disconnect that account as it is grayed out in the "Linked" position. I have attempted in IE, Edge, Chrome, and Firefox, all return with this error message. I've also attempted from my phone with the same result.

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