{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
7/31/2017 4:27:24 PM
2926
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
Edited by Kell of Kellogs: 2/5/2020 6:52:26 PMAt the bottom under the big header [b]Contact Form for a cross Save Issues[/b] there is a button that says Contact Help.
-
How long will it’s take to disable it and is it possible to have my pc character on ps4 as well as my ps4 character so I can play both?
-
Bungie goes through the forms manually so it may take a couple days or more. No it is not possible to merge accounts. You choose one account at a time and your other accounts are placed into storage. When cross save is disabled, each platform has its own account.
-
How will I know they have done it
-
I’m not sure if you will get a reply but you can check in game to see if cross save is still active.
-
It’s is
-
Then you’ll just have to wait.
-
How do I get the helm of saint-14 I bought the ordamnet thinking I could use it on nay exotic helmet but I can’t so that’s 10 bucks down the drain till I get it
-
The helmet is a random drop.
-
1-800-345-7669
-
Edited by ARTIFIC3R: 2/1/2020 4:37:25 AMNvm fixed it
-
Why can’t I play arms dealer strike it say I need season 8 but that is not an obtainable thing any more. If this is going to be a requirement then why would you tempt us by giving out the make bows not war quest only for us to find out that after all the work that we can’t complete the quest. Bungie please fix.
-
This is expected to be fixed with tomorrow’s patch.
-
Thank you.
-
I cleared my steam cache and it messed up my pc move and the linked accounts. I need help
-
Yeah my titan was just deleted and replaced bc of cross save to one ive played maybe 4 hours on... Thats 300 hours of my life gone now. All the gear magicall got transferred to this new titan and now my light is 100 points lower than my gear is averaging.
-
When you activate cross save, your other linked accounts are placed into temporary storage until you disable cross save.
-
Edited by Fuzza-Gordo: 1/2/2020 12:16:18 AMBungie I have recently been banned my 3 year old account that I started on the release of destiny 2 (preordered) and spent at least $600+. Now I loved this amazing immersive experience with an amazing story line until I got recently banned without a reason no email no nothing. All I want Bungie is a reason or let me experience the amazing experience destiny 2 has to offer now I don't know if this is a cheat or not it does say its a supported game on the Asuses page Asus game radar just please bungie unban me Can you send this to bungie Please
-
I cannot play the arms dealer strike even though i have the season pass it says i need the season 8 pass but i cant get that one anymore
-
So, I have been grinding for this weapon called the Braytech Osprey and it is a rocket launcher you need to obtain the seal of Wayfarer. It is the last thing I need to get the seal and I’ve done >35-40 attempts at obtaining the Osprey in it’s nightfall in which you receive it (Strange Terrain). Am I doing something wrong or do I need to run a certain load out because I’m getting a little sick on how many times I am having to do this nightfall.
-
No, it is just a random rare drop.
-
I beat the arms dealer strike for the bow, and my power went out. When I logged back in, my progress had not saved, is there a way to get that progress back, or do I have to re-do the strike?
-
Unfortunately it sounds like you’ll have to complete the strike again.
-
I am sick and tired of trying to get help from Bungie but if I want my content or money back then I have to keep on making the attempt. THREE MONTHS of trying to get a response. Nothing. I tried Bungie help on Oct 3 with my shadowkeep digital deluxe edition not giving me the emote and ghost shell. NO RESPONSE. I have tried since then but zilch. I don't know if it was the installation error that caused the problem, but I ended up fixing it myself. Since the content, I was missing from year 1 never getting fixed even though I tried contacting Bungie. But when it came time for the dawn content and I had to reinstall d2 with everything else, it didn't give me access to my season pass, some of the D2 content went missing from my storage. I lost my temper after that. I contacted Bungie Help multiple times and got no response. Not that they listened when I was polite. So glad I took a screenshot of my content before reinstalling everything. Let me just say this once I DON'T GAME SHARE! Also on the GameStop email it said Shadowkeep Digital Deluxe Edition as did the 60 dollar plus price tag. I want it fixed or MY MONEY BACK!
-
I have a 35GB minimum connection at all times very often over 70GB download speed on the PS4 and Bungies’s servers kick me from gambit matches all the time and then say,”if you are having connectivity problems, visit bungie.net/help.” NO, if YOU GUYS have incompatible server issues you need to FIX THEM, or warn players that they’re very -blam!- and buggy! And then we get this “no reply”-run around once we contact the directed page?! This is unacceptable for a game some people have paid several hundred dollars to finance for at least basic working servers. If Destiny 2 doesn’t work on the PS4 servers no matter HOW FAST your connection is then just SAY IT Bungie! And then you penalize us for “QUITTING” a gambit match after you drop us AND you encourage other players to report us for quitting because we get dropped by your incompatible servers?! This game requires UNMANAGEABLE amounts of data to play on the PS4 for longer than an hour or two, and even then they might have the servers go down. I remember when games used to be fun, now you’ve shown me that there is most certainly internet in hell. It just always lags you out right as you’re about to win or finish a quest.
